Originally written in 2019; the 2024 yearly motto “Enable, Connect & Innovate” extends this thinking.
… also applies to our internal principles and processes.
tl;dr Please always ask your team first if they can grant you access to resources. IT will be happy to step in if your team cannot help you.
Hi all!
Enable & Connect, as a mission statement, is not only limited to customers of the company, but also to “customers” within the company — in this case all of you as IT customers.
What does that mean?
The main goal of IT is to enable every single person and every team as a whole to help themselves as far as possible. This should lead to a team that can manage most of the services it uses itself — for example: create new spaces and pages, create new git repositories, create new build pipelines, etc., but also add new members and give them access to team resources such as wiki teamspace or git repositories.
Why?
- It is simply faster and reduces overhead.
- Your team most likely better understands your needs.
- The person responsible in the team will most likely instantly know whether you are authorized for the desired access.
… which results in more potent and agile teams.
Originally published as an internal Netresearch wiki article in 2019. Republished here lightly edited for public context. The 2024 yearly motto “Enable, Connect & Innovate” extends this thinking.